The Serenity Experience

Nurses

Our patients are cared for by nurses and CNA's. A Nurse and a CNA are assigned to each patient. They have been educated and trained and are all backed by a team of experienced specialists in end of life care. We believe it is vital for patients and family members to feel a bond with the team that cares for them. This happens when there is trust in their experience and the consistency of one team providing their care.

 Social Services

Serenity HospiceCare Certified Social Workers are trained in end of life care and are an essential part of the hospice team. Our social workers are concerned with enhancing quality of life and promoting wellbeing for patients, families and caregivers. Here are some of the main ways a patient and their family will benefit from the support of our social workers.

  • Help patients and caregivers understand the role of hospice and the hospice team.
  • Educate a patient’s family so they may feel confident in their role as a caregiver.
  • Allow patients and their families to discuss their concerns openly and without judgement.
  • Help patients and caregivers obtain financial assistance or resources.
  • Advocate for patient’s needs.
  • Assist survivors in obtaining grief counseling.

Spiritual Services

Spirituality is a broad spectrum word that is defined by the individual. For some, their spirituality is defined within the confines of their religious beliefs. Others may define their spirituality in the context of life experiences. However a patient chooses to define their spirituality, a spiritual care provider strives to connect relationally with the patient to explore this realm of their life. Spiritual Care providers accomplish this goal by creating a safe environment for patients to explore their spirituality as we walk alongside them, wherever they may be on their spiritual journey.

Scott Edgar, Director of Spiritual Care

I’m Scott Edgar, Director of Spiritual Care at Serenity HospiceCare. As a spiritually based organization, it is vital to us that we grow a culture that cares for the human spirit and the spiritual needs of our patients and their families. As spiritual care providers, we hope to be a resource to patients and families during such a pivotal point in their lives. Spirituality is a broad spectrum that some will define within the context of their religious background or denomination, and others may relate their spirituality to life experiences.  However our patients view their spirituality, Serenity HospiceCare strives to meet them where they are.  As spiritual care providers, we want to create a safe place for patients to explore spiritual issues at the end of life.  At Serenity, we believe patients and their families will benefit greatly from having a spiritual presence alongside them during this journey.  We want to meet patients where they are and work with them to find out what may be their greatest need at this time; never is there a preconceived agenda. What I believe sets us apart is our ability to connect relationally with our patients to create that safe environment where they can receive reassurance, comfort, and support.


Volunteers

A service that our hospice patients and their families find invaluable is our volunteer program. Serenity HospiceCare Volunteers are thoroughly trained and are committed to providing patients and families with support and companionship. Our volunteers come from a variety of backgrounds and interests, but all share the common desire to do what they can to help lessen the burden of families touched by terminal illness.

Jenna Firehammer, Volunteer Manager

My name is Jenna Firehammer, and I manage our amazing group of volunteers here at Serenity HospiceCare. Our volunteers come from a variety of backgrounds and interests, but all share the same desire to do what they can to help lessen the burden of our patients and families touched by terminal illness.

Volunteers are a valuable part of our hospice care team. Their purpose is to provide patients and families with support and companionship that is so often needed at the end of a person’s life.

Volunteers make a difference in our patient’s lives in many ways, big and small. Sometimes they help by running errands or doing light housekeeping. At other times they help by listening to old stories, playing a card game, reading a favorite book or holding their patient’s hand at their bedside. Volunteers also benefit our patient’s families by staying with a patient for a couple of hours while a family member takes a break from caregiving. There are endless ways volunteers can help make a patient’s day easier or brighter.

Serenity HospiceCare volunteers are some of the most compassionate, generous and caring people I’ve ever met. When they talk about their patients, their faces light up. They consider the people they care for their friends and an extension of their own family. They often tell me they get more from their patients than they could possibly give back. There seems to be no limit to the love our volunteers have for our patients and families.